Customer Support
Questions about a watch or an order can be sent to [email protected].
About Genymora
Genymora is our in-house watch line: one self-winding automatic movement, two styles - Classic and Elegant. Every watch is designed, assembled, regulated, and inspected by us, then backed by a 2-year warranty.

Genymora started from one idea: a well-made self-winding automatic watch should not cost what most brands charge for the name on the dial. So we built our own.
We design the watch, choose the movement, assemble it, regulate it on a timing machine, and inspect it - then sell it directly, with a 2-year warranty and real support behind it. Two styles, Classic and Elegant, both running the same self-winding automatic movement. No inflated markups, no story you can't verify.
Genymora is our own watch line. We are responsible for how every watch is designed, assembled, regulated, and warrantied.
Every Genymora watch runs the same self-winding automatic movement. Classic and Elegant are two design directions, not two tiers of quality.
Questions about sizing, winding, servicing, or an order get answered by a real support team, Monday through Friday.
Genymora is deliberately narrow. Classic is built for daily wear - legible, understated, tough enough to ignore. Elegant is the dressed-up version - slimmer, polished, made for the occasions that ask for it. Same self-winding automatic movement inside both.
Browse All WatchesBecause we assemble the watch, the standard is ours to keep: real regulation, honest specs, and no claims we can't stand behind.

We want you to know exactly what to expect - sizing, water resistance, warranty coverage, shipping - before you check out and after your watch arrives.
Need help? Email [email protected]. Business hours: Monday - Friday, 9:00 AM - 6:00 PM EST.
Questions about a watch or an order can be sent to [email protected].
Orders are processed within 1-3 business days. Standard US shipping typically takes 3-7 business days after dispatch - free on all orders.
Not the right fit? Return an eligible watch within 30 days of delivery, in original condition.